Help & Support

My QIOZ Account

• How do I log in?
• I've forgotten my user name/password.
• How do I reset my password?
• How can I change my user name or email address?
• How do I deactivate email notifications?
• How do I delete my account?

Qioz : The mobile App

• Can't find the Qioz app? Here it is!
• Can I play offline?
• Why does the Qioz app ask me to activate geolocation on my phone?
• Is my account on the app the same as on my computer?
• How do I change the translation/interface language on the app?
• How does speech recognition work?

About the platform

• How can I contact the platform?
• How do I change the interface language?
• How do I go back to an activity that I haven't finished?
• Is access to the platform restricted?

Progress and coaching

• How do I change the language I want to learn?
• Can I learn more than one language at once?
• How do I manage my progress ?
• What are Lingua Boost ?
• How can I assess my level?
• How long should I spend learning?

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Reporting

• How can I report a bug ?
• How can I report a translation problem ?

QIOZ Community

• Where can I find Qioz on social networks?